Important Billing information

Telehealth consultations are available.

We are a privately billing practice to ensure the highest quality patient-centred service however we recognise that there may be times where patients are experiencing financial hardship. Please speak to your doctor and bulk billing or reduced fee may be available for your consultation.

New Fees Effective from 3 November 2021

Consultation type

Clinic fee

Medicare rebate

Patient’s out of pocket expense

Standard Consultation 5 to 15 minutes


Long Consultation 20 to 40 mins


Saturday Standard Consultation


Saturday Long Consultation


Public Holiday Standard Consultation


Public Holiday Long Consultation


Telehealth Consultation – Fees same as above

Carlton Family Medical is a private billing service with fees payable at the time of consultation. This includes Work Cover and TAC consultations as we do not invoice third parties or employers directly.

Discounted fee appointments are only available Monday to Friday between 9 am and 4.45 pm.

A comprehensive list of fees is available for each doctor at reception.

Medicare Online enables us to submit your Medicare claim at the time of your appointment and your Medicare rebate will be paid into your bank account overnight.

Payment is required at the time of the consultation. For your convenience we accept cash, eftpos or credit card. Personal cheques are not accepted.

Up-to-date concession cards and a Medicare card must be presented at every appointment.